| |
|
| Was it easy to understand the web pages and their text? |
|
| Was the application easy for you to understand and complete? |
|
| Were you provided a username and password in your email after enrollment? |
|
| Did you take advantage of the Free Will Questionnaire form? |
|
| Did you take and advantage of the Free Bankruptcy Pre-qual application? |
|
| Were the Free Services easy to understand? |
|
| Were the Discounted Services easy to understand? |
|
| Were you able to search for our Attorney Affiliates within the system? |
|
| Were you able to understand your profile page? |
|
| Were you able to understand the Attorney Profile page? |
|
| Did you choose an Attorney Affiliate to work with? |
|
| Were you given the opportunity to speak with an Attorney Affiliate? |
|
| Was the attorney relatively close? |
|
| Would you offer the Company's services and resources to another person? |
|
| Would you use the Company’s services and resources again in the future? |
|
| Do you appreciate the ability to contact an attorney yourself through our 24hrs locater service? |
|
| Did the attorney recognize you as a member of America’s Legal Connection? |
|
| Were you quoted higher legal fees than the lawyers profile displayed? |
|
| Was the company staff knowledgeable about your request and company services? |
|
| Was the staff attentive and responsive to your calls? |
|
| Were you able to work with a single staff agent for any and all questions and concerns? |
|
Additional comments:
Please provide any further ways we could become a better service below: 2000 spaces max. |